Artificial Intelligence
Artificial Intelligence
I've been involved in the AI tech space for about 8 years, since I was hired by an early-stage AI chatbot startup. Since then, I have fully immersed myself in the space by successfully running Strategy, Product, UX Design there, as well as establishing myself as a thought leader by speaking at countless conferences across the country, writing articles on the subject, and discussing the topic on social media.
I've been involved in the AI tech space for about 8 years, since I was hired by an early-stage AI chatbot startup. Since then, I have fully immersed myself in the space by successfully running Strategy, Product, UX Design there, as well as establishing myself as a thought leader by speaking at countless conferences across the country, writing articles on the subject, and discussing the topic on social media.
Industry
Technology
Industry
Technology
Industry
Technology
Business Unit
Artifical Intelligence
Business Unit
Artifical Intelligence
Business Unit
Artifical Intelligence
Team Size
7
Team Size
7
Team Size
7
Top Line Results
Top Line Results
+40%
Increase in operational efficiencies at Satisfi Labs with new internal platforms & processes.
+50%
Increase in user engagement metrics with redesigned chat platform.
+15%
Increase in lead generation with new marketing collateral, website, social media, and ads.
The Background
The Background
The Ask
Way back in 2017, when OpenAI was still a fever dream for our nerdiest tech geeks, I was hired by a tech startup called Satisfi Labs to be the Director of Strategy, Product, and UX.
The Ask
Way back in 2017, when OpenAI was still a fever dream for our nerdiest tech geeks, I was hired by a tech startup called Satisfi Labs to be the Director of Strategy, Product, and UX.
The Ask
Way back in 2017, when OpenAI was still a fever dream for our nerdiest tech geeks, I was hired by a tech startup called Satisfi Labs to be the Director of Strategy, Product, and UX.
My Approach
As the 10th employee of this early-stage startup, I took on as much as I possibly could in order to both provide value in the position I was hired for and devote myself to ensuring the company's success. Though I was hired as Director of Strategy, Product, and UX, within one year I was asked to additionally: manage the development team, lead product strategy calls with investors, manage a client roster, run daily stand up, speak at conferences across the country, win new business, build the back-end of the product, organize the backend databases, design and launch an analytics dashboard, and more.
My Approach
As the 10th employee of this early-stage startup, I took on as much as I possibly could in order to both provide value in the position I was hired for and devote myself to ensuring the company's success. Though I was hired as Director of Strategy, Product, and UX, within one year I was asked to additionally: manage the development team, lead product strategy calls with investors, manage a client roster, run daily stand up, speak at conferences across the country, win new business, build the back-end of the product, organize the backend databases, design and launch an analytics dashboard, and more.
My Approach
As the 10th employee of this early-stage startup, I took on as much as I possibly could in order to both provide value in the position I was hired for and devote myself to ensuring the company's success. Though I was hired as Director of Strategy, Product, and UX, within one year I was asked to additionally: manage the development team, lead product strategy calls with investors, manage a client roster, run daily stand up, speak at conferences across the country, win new business, build the back-end of the product, organize the backend databases, design and launch an analytics dashboard, and more.
The Result
There, I led product strategy for the AI chatbot startup, successfully launching our Spanish language product and voice-enabled product, which ran on Google Home, Amazon Alexa, and Pepper the Robot. I personally designed the UX for the actual chatbot, integrating cutting-edge design elements that elevated user engagement metrics by 50% and elevated customer satisfaction scores by 15 points. I developed the white-label strategy and best practices for client brand design, and created and maintained the company's website, driving a 15% boost in lead generation and customer engagement. Not to mention managing the dev team, running daily standup, developing an analytics dashboard for the company, pursuing new business at conferences across the country, and managing a roster of over 15 clients. Since then, I’ve kept up with the technology and its exponential evolution, developed my own AI products and apps, and written various articles on the subject, its implications for consumers, and trends for brands and products.
The Result
There, I led product strategy for the AI chatbot startup, successfully launching our Spanish language product and voice-enabled product, which ran on Google Home, Amazon Alexa, and Pepper the Robot. I personally designed the UX for the actual chatbot, integrating cutting-edge design elements that elevated user engagement metrics by 50% and elevated customer satisfaction scores by 15 points. I developed the white-label strategy and best practices for client brand design, and created and maintained the company's website, driving a 15% boost in lead generation and customer engagement. Not to mention managing the dev team, running daily standup, developing an analytics dashboard for the company, pursuing new business at conferences across the country, and managing a roster of over 15 clients. Since then, I’ve kept up with the technology and its exponential evolution, developed my own AI products and apps, and written various articles on the subject, its implications for consumers, and trends for brands and products.
The Result
There, I led product strategy for the AI chatbot startup, successfully launching our Spanish language product and voice-enabled product, which ran on Google Home, Amazon Alexa, and Pepper the Robot. I personally designed the UX for the actual chatbot, integrating cutting-edge design elements that elevated user engagement metrics by 50% and elevated customer satisfaction scores by 15 points. I developed the white-label strategy and best practices for client brand design, and created and maintained the company's website, driving a 15% boost in lead generation and customer engagement. Not to mention managing the dev team, running daily standup, developing an analytics dashboard for the company, pursuing new business at conferences across the country, and managing a roster of over 15 clients. Since then, I’ve kept up with the technology and its exponential evolution, developed my own AI products and apps, and written various articles on the subject, its implications for consumers, and trends for brands and products.
Looking for case studies?
Looking for case studies?
Some of my work is confidential so I don't display it here, but I'd be happy to share if you send me an email.
Some of my work is confidential so I don't display it here, but I'd be happy to share if you send me an email.
Some of my work is confidential so I don't display it here, but I'd be happy to share if you send me an email.